Frequently Asked Questions
Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Most orders are processed within 1-3 business days and delivered within 5-10 business days depending on your location within the United States.
Do you offer free shipping?
Yes! We offer free shipping on select products. Check each product page for shipping details.
Do you ship internationally?
Currently, we ship within the United States only.
Products
What material are your inflatables made of?
Our inflatables are made with commercial-grade PVC material, designed for durability, safety, and long-lasting use.
Do the inflatables come with a blower?
Most of our bounce houses and combos include a 110V air blower. Please check the individual product description to confirm what's included.
How long does it take to set up an inflatable?
Most inflatables can be fully set up in 5-10 minutes with the included blower. No special tools required.
What is the weight capacity of your bounce houses?
Weight capacity varies by product. Please refer to the individual product page for specific weight limits.
Returns & Warranty
What is your return policy?
We accept returns within 30 days of delivery for unused items in their original packaging. Please visit our Return Policy page for full details.
Do your products come with a warranty?
Yes, our products come with a manufacturer's warranty. Please contact us for warranty claims and support.
Safety
Are your inflatables safe for kids?
Yes! All our inflatables meet US safety standards. Always ensure adult supervision when children are using inflatable products.
Can inflatables be used indoors?
Some of our inflatables can be used indoors if you have sufficient ceiling height and space. Check the product dimensions before purchasing.
Still have questions?
Contact our team at our Contact Us page and we'll be happy to help!