Return Policy

At Inflatables International LLC, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In its original packaging
• Accompanied by proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Items that have been used, inflated, or assembled
• Items damaged due to misuse or improper setup
• Items marked as final sale

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.

Exchanges

If you received a defective or damaged item, we will gladly exchange it for the same product. Please contact us within 48 hours of receiving your order with photos of the damage.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping service for your return.

How to Initiate a Return

To start a return, please visit our Contact Us page with your order number and reason for return. Our team will guide you through the process.